Shipping policy

Sabila Skincare Shipping Policy

Welcome to Sabila Skincare! We're dedicated to delivering our premium skincare products to you in a timely and efficient manner. Below, you'll find detailed information regarding our shipping policies and procedures. If you have any questions, please don't hesitate to contact our customer service team.

Free Shipping Policy

Eligibility: We are thrilled to offer free standard shipping on all orders over $100 (before taxes and after any discounts) to our customers within the United States.
Processing Time: Orders are processed within 1-2 business days. Processing time does not include weekends or U.S. federal holidays.
Delivery Time: After processing, orders typically arrive within 3-5 business days. Delivery times may vary based on your location and the efficiency of your local delivery service.
Carriers: We use a variety of shipping carriers to deliver your order, including UPS, FedEx, and the United States Postal Service (USPS). The choice of carrier is based on the size, weight, and destination of your package.

General Shipping Information

Shipping Costs: For orders under $100, a standard shipping fee will be applied at checkout. The fee is based on the weight of your order and your shipping destination.
International Shipping: Currently, Sabila Skincare ships only within the United States. We are working on expanding our shipping capabilities to include international destinations in the near future.
Order Tracking: Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package's journey to your doorstep.
Shipping to Multiple Addresses: At this time, we cannot split a single order to ship to multiple addresses. A separate order must be placed for each shipping address.
Lost or Damaged Packages: If your package is lost in transit or arrives damaged, please contact our customer service immediately. We will work with you to resolve the issue promptly, whether it involves reshipping your order or processing a refund.

Special Notes

Holiday Shipping: During high-volume periods, such as holidays, please allow extra time for processing and delivery. We recommend placing your orders in advance to ensure they arrive on time.
Weather Delays: Severe weather conditions may impact the delivery of your package. Sabila Skincare is not responsible for shipping delays caused by weather or other natural disasters.

For any questions or concerns regarding your order or our shipping policy, please contact our customer service team by phone at 888.444.9793 or via email: contact@sabilaskincare.com. We're here to help ensure your Sabila Skincare shopping experience is as smooth and enjoyable as possible.